Technical Operations Specialist
Bring your passion for technical support to Cybertec!
Would you like to work with innovative software solutions to help global companies increase their performance?
Within the Support team you will aim to provide technical support to a wide range of customers as they build mission-critical applications on the CyberPlan platform.
We are looking for a Technical Operations Specialist with strong operational and technical capabilities to collaborate within a team of engineers, developers and consultants responsible for supporting a wide range of customers.
As a member of the Support team you will be the first point of contact for technical support requests. You will learn about a global park of companies that are leveraging a growing set of services and capabilities to guide them in using their mission-critical applications developed at Cybertec. You will work with world-leading companies and directly with Cybertec's teams of engineers, developers and consultants, collaborating on the development of these new features.
What to expect from this journey together
As a Technical Operations Specialist:
You will take care of all the activities related to the area of your competence, in direct sharing with the head of the Support team and with the people of the other teams with which you will collaborate.
The success of the Cybertec team will be customer focused and motivated by the success of all team members.
You will be innovative, responsible and able to adapt to situations and strategies that may change according to new circumstances.
You will also be committed, flexible in ensuring availability if necessary and demonstrate the ability to maintain high levels of service while maintaining quality support.
What you will deal with in detail
Are you ready to accept the challenge?
Today at Cybertec – Zucchetti Group you can find a unique opportunity to put yourself to the test. Discover the environment we live in, the challenges you might face. Get to know our reality, our experts and our solutions. Right now you may find very interesting opportunities with us, activated, open positions are limited.
Hard skills
Soft skills
What Cybertec has to offer